Executive Summary
- We’ve spent plenty of time going in-depth on why switching to an outsourced IT support provider is a good decision for UK businesses, so in this post we’re going to zoom out and look at the big picture.
- Here are 16 rapid-fire reasons to make the move to a Managed Support Provider for your company’s IT support – and they might not all be things you’ve heard before.
- In a hurry to get your IT support up and running? Cut to the chase by calling us now on 01865 59 4000 or filling in the form at the bottom of this page.
Introduction
Choosing an IT support provider is never an easy task.
Outside of the more practical concerns such as cost and contracts, there’s also the bigger picture to think about: is an outsourced IT provider really right for your company?
We’ve delved deep on this topic before on the Get Support blog, so we thought it’d be a good idea to zoom out a bit and take a bird’s-eye view.
With that in mind, here are 16 rapid-fire reasons to try out a Managed Service Provider for your IT support.
1. We can resolve your IT issues wherever you are.
Some IT support providers will insist on attending your premises, even if the problem can be solved remotely – but not us. We’re all about doing what works best for you.
2. Reliable IT support means reliable future plans.
There’s no need to worry about unexpected bills or IT problems scuppering your future planning, because everything’s built into your agreement.
3. We handle the hardware planning, so you don’t have to.
From computers to laptops to VoIP telephone handsets, an IT support agreement from Get Support means you never have to waste time researching the best tech for your business.
4. You’ll be protected from potential technological disasters.
Our IT support agreements include disaster recovery and business continuity planning, so you can rest assured your business will keep ticking – no matter what.
5. Outdated hardware will never sneak up on you.
Our ‘IT Director’ service, which is included with all our IT support agreements, includes a five-year plan for your hardware – so we’ll always have an eye on exactly when updates need to be made.
6. We’ll get to know your business back-to-front.
If you deal with one of the larger, more ‘faceless’ IT support providers, your support will only be as good as the agent you’re assigned that day. With Get Support, we’ll work as partners and really get to know your business.
7. You’ll always be up to date on the latest software solutions.
Whether via the Get Support blog updates, or through our regular IT support reviews, you can rest assured that your business will always be offered the latest and greatest in business software.
8. New employee onboarding will be a breeze – in-office or remote.
Whether you’re onboarding new starters in the office, at home, or a blend of both via the hybrid model, our IT support agreements make the technical setup a piece of cake.
9. Cybersecurity is in our DNA.
From giving advice on the best cyber-protection policies to installing and configuring complete EDR platforms, security is always front of mind with Get Support.
10. We’re just as invested in your growth as you are.
We design our IT support agreements on a per-user basis, meaning the more employees you add, the more we benefit too. That means we’re always incentivised to help your business grow.
11. Take the guesswork out of IT budgeting.
We’ll sit down with you regularly to plan an IT software and hardware budget in advance, so you’ll always know where your money is going – for up to five years.
12. Never worry about the back-end admin stuff again.
In addition to proactive IT support, we can also provide full system administration service. That means adding users, setting up email addresses, updating server software, and more.
13. Monitoring is included at no extra cost.
We’re able to keep a close eye on your company network, servers, and even individual workstations if necessary – the choice is yours. Oh, and it’s included as standard.
14. Mac or PC, we’re on your side.
We don’t like to pick sides when it comes to IT support. That’s why we can offer troubleshooting and issue resolution for both Mac and Windows machines.
15. We know working from home.
Even before the world changed, we knew exactly what it took to create a safe and secure work-from-home policy – and we can do the same for your business too.
16. We help your team get more done.
With the burden of struggling through IT problem resolution (or just ‘Googling it’) taken off your team’s plate, they’ll be free to focus on doing what they do best.
Convinced? We’re waiting to hear from you
In the spirit of getting things done fast, one benefit we haven’t mentioned yet is that, with Get Support, you can get started with an IT support agreement in a few simple steps.
Whether you’re a brand-new start-up or your business has been going for years, our expert team is here to get your business onboarded in double-quick time, so you can enjoy all of the benefits above (and more).
To discuss how an IT support agreement could help your specific business, or to start now, just call the team on 01865 59 4000, or fill in the form below.
