10 Unexpected Benefits of Partnering with an IT Support Provider

Introduction

If you’re a regular on the Get Support blog, you’ll know that we’ve covered the many benefits of partnering with an IT support provider a few times in the past.

So, rather than waxing lyrical about the core reasons to trust your IT support to a Managed Service Provider like us, we thought we’d take a different approach.

Today, we’ll be focusing on the more tangential, knock-on effects of working with an outsourced IT support provider — many of which you may not even have considered.

#1: You’ll finally have time for everything you’ve been putting off

That project idea you had six months ago but haven’t had time to look at because you’ve been firefighting IT issues most days? With an IT support partner, now is the time.

#2: You can divert budget to other areas of your business

There’s no denying that building your own in-house IT department in an expensive venture.

But, thanks to affordable IT support packages tailored to your precise business needs, you’ll be able to save that budget and use it to grow your business in areas which have direct impact on the bottom line.

#3: Long-term financial planning becomes easier

When you partner with Get Support, you’ll benefit from our unique “IT Director” service, which is akin to having a dedicated IT strategist on your team.

Not only will you have consistent, predictable monthly costs for your IT needs, but IT Director will also help you plan your spend for hardware and software up to five years ahead.

#4: “Two heads are better than one”

Let’s imagine you hire a dedicated IT person in-house. No matter how much training or experience they have, there will almost certainly be IT problems they can’t solve — or have to ask somebody else to help with.

When you work with a Managed Service Provider, you instantly unlock the combined experience of our entire team of IT specialists and technicians. So maybe the saying should be “20 heads are better than one”?

#5: The right IT partner will grow with you

Ever heard of growing pains? When businesses expand rapidly, costs can rise rapidly as new employees are required to onboard to IT systems, get set up with laptops, and so on. By partnering with an IT support provider like Get Support, you can scale effortlessly with a IT support agreement which expands whenever your workforce does.

Put simply, we grow with you.

#6: Economies of scale

While your IT support partner will never disclose any of their other clients, it can be reassuring to know that they’re always working to improve their skills.

A tough technical issue they face with one client might be resolved by the time it happens to you – if it ever does. Either way, your Managed Service Provider already has the know-how to get it fixed in double-quick time.

#7: Access to the latest and greatest tech

It’ll come as no surprise that any MSP worth their salt will be equipped with the fastest, most up-to-date tech to ensure you always get the very best service.

This benefits you in two ways: first, your tech troubles are solved more quickly; and second, your MSP will have the latest insights to make better recommendations about the right hardware for your business.

#8: Reduced staff training costs

We’ve mentioned many times that an IT support agreement can save your business a lot of money over the long-term, but it’s not only about saving on the cost of hiring an in-house IT team.

One tangential benefit of partnering with an MSP is that you’ll have to deliver (and pay for) precisely zero staff training – yet still get the exact same IT support coverage. That right there is a win-win.

#9: The focus will always be on your core business

There’s no denying that running a business is fraught with distractions and, for small businesses without an IT team, technology is very often the cause.

But when you have an IT support partner on call, you can rest assured that those technical hiccups will be fixed post-haste, and allow your focus to always be firmly on building your business.

#10: An MSP will (almost) never take a holiday

Another concern that we hear from businesses about hiring in a dedicated IT resource — especially when it’s a single person — is that there will inevitably be days or weeks when IT support just won’t be available.

With a Managed Service Provider, one huge (but not immediately obvious) benefit is that our IT experts will always be available to you during the working week, and throughout the working year. Even if we take holidays, we ensure our clients are always covered.

Unlock all these benefits (and more) with Get Support

Whether you’ve toyed with the idea of partnering with an IT support provider in the past, but haven’t yet pulled the trigger, or this is the first you’re learning of the many benefits — we’re here to help.

Our IT support agreements are easy, flexible, and always affordable, making it simple to get your company’s IT covered in no time.

To learn more about our IT support agreements, or to discover how we could help your business specifically, call us today on 01865 59 4000 or fill in the form below.