Expert IT Support in plain English
Get Support is your IT department without the hassle or expense of maintaining one in-house.
Our friendly experts will talk to you in plain English and solve your IT problems without fuss.
Our comprehensive service built for businesses. With over 18 years of experience and continuous development, our support service for companies of all sizes focuses on industry-leading response times, accessibility to every type of user from the technophobe to IT savvy business owner and delivering the latest technology while keeping the price affordable.
We can support the IT within your business
Unlock the full potential of your IT with our expert support services. Our team will ensure your technology runs smoothly, minimizing downtime and boosting productivity. Let us handle your IT needs so you can focus on your business goals.
IT Support from Get Support Includes
Day-to-day IT Support
Reliable IT support is essential for the smooth operation of your business. At Get Support IT Services, our Day to Day IT Support ensures your technology functions seamlessly, allowing you to focus on what you do best.
Our dedicated team handles everything from troubleshooting technical issues to performing routine maintenance and updates. We offer prompt, efficient support to minimize downtime and keep your operations running smoothly. With our expertise, you can be confident that your IT infrastructure is in capable hands.
Cyber Security
In today’s digital age, safeguarding your business from cyber threats is paramount. At Get Support IT Services, our comprehensive Cyber Security solutions provide robust protection against a wide range of threats. We utilize advanced technologies, including firewalls, antivirus software, and intrusion detection systems, to secure your data and network.
Our proactive approach includes continuous monitoring, regular security audits, and user training to ensure your defenses stay ahead of emerging threats. Trust us to protect your business from cyber attacks and keep your data secure. With Get Support IT Services, you can focus on growing your business while we handle your cyber security needs.
IT Strategy & Budget
Crafting a robust IT strategy and budget is essential for any business looking to thrive in today’s digital landscape. An effective IT strategy aligns your technology investments with your business goals, ensuring that every pound spent contributes to your overall success.
A well-planned IT budget helps you prioritise spending on critical areas like cybersecurity, infrastructure, and innovation. It also allows for flexibility, ensuring you can adapt to changing technological needs without unnecessary overspending.
By working with our experts, you can develop a tailored IT strategy and budget that maximizes efficiency and drives growth.
Backup & Disaster Recovery
When disaster strikes, having a robust Backup and Disaster Recovery plan is essential for keeping your business running. Whether it’s a cyber-attack, hardware failure, or natural disaster, being prepared ensures that your data is safe and your downtime is minimized.
Our Backup and Disaster Recovery solutions provide secure, automated backups of your critical data. In the event of a disruption, we restore your systems quickly, allowing you to get back to business with minimal interruption.
System Administration
Keeping your IT systems running smoothly is crucial for business continuity. Our System Administration services ensure that your servers, networks, and applications are well-maintained and optimized for performance.
We handle everything from routine maintenance and updates to troubleshooting and performance monitoring. By proactively managing your systems, we prevent issues before they impact your business, ensuring reliability and efficiency.
With our expert support, you can focus on your core business while we take care of your IT infrastructure, providing peace of mind and seamless operations.
IT Director and Consultancy
Navigating the complexities of IT requires experienced leadership. Our IT Director and Consultancy services provide strategic guidance and expert advice tailored to your business needs. Whether you need a temporary IT director or ongoing consultancy, we help align your technology with your business goals.
Our consultants bring a wealth of knowledge, ensuring your IT infrastructure supports your growth and efficiency. From technology roadmaps to project management, we deliver solutions that drive innovation and success.
All businesses on full retained support agreements can take advantage of our IT Director service as part of their relationship with Get Support IT Services.
With fantastic assistance from Get Support, we recently achieved our Cyber Essentials Accreditation, and the entire process was simple and easy to complete. The team are always at the end of the phone, ready to help with any issues we have, and their approach is always professional and courteous.
Richard Mackie / Compliance & Quality Manager, Pyrotech Fire & Security
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Frequently Asked Questions
If you have 1 to 500 computers, we typically have a solution for you. Of course, every business is different, so please get in contact to discuss your requirements.
Yes.
As part of our IT Director service included in our support agreements, we can help guide you through the minefield of options when it comes to cyber security, disaster recovery and business continuity.
We find each of our clients have different requirements for their business; we are here to help find the right solutions while matching cost against business need and explaining everything in plain English.
Yes, we do. We support Mac, Windows, Android and iOS.
At Get Support we understand that using the right hardware and software is key to getting a team working productivity.
Yes, we can!
Get Support are Microsoft 365 experts and can help with everything from licensing, migration, set up, day-to-day support and security.