Tag: automation

IT Support Automation

IT Support Automation: How Much is Too Much?

Automating your IT support can be a great way to save time for your IT resources, but could relying on it too much be counter-productive?

The Future of IT Support

The Future of IT Support: What Will Next-Gen Tech Support Really Look Like?

IT support is already becoming more cloud-based and less “on-site” than ever before, but how will this trend evolve? In this article, we’ll explore what the future of IT support really looks like for UK businesses over the coming years.

Latest From The Blog

Microsoft 365 Copilot Wave 2: What You Need to Know

In September 2024, Microsoft announced Wave 2 of Microsoft 365 Copilot, and with it, lots of fresh new ways to supercharge your working day with AI.

Microsoft is Finally Killing the Control Panel… Or Is It?  

Microsoft is finally saying goodbye to the Control Panel in favour of the Settings app. But is there more to this story than meets the eye?

A Fond Farewell to Microsoft Publisher

After a 33-year career, Microsoft announced that Microsoft Publisher will finally reach end of life status in October 2026.