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Microsoft Teams Roundup

Microsoft Teams Release Roundup: October, November, December 2021

Welcome to the latest edition of our Microsoft Teams Release Roundup, which this time is focused on the later months of 2021: October, November, and December. Here are the new features you need to know about in Teams.

7 Questions : IT Strategy

7 Questions to Ask About Your IT Support Strategy This New Year

With 2022 upon us, it’s the perfect time to ask your IT support team what your IT support strategy should look like this year. Here are 7 questions you should be asking.

Merry Christmas

A Very Merry Christmas from Get Support!

Christmas 2021 is finally here and it’s time for the Get Support team to wish our customers a very merry festive season as we head into the new year.

Cyber Security Trends

Cyber Security in 2022: The Trends UK Businesses Need to Know

In the wake of the pandemic, 2021 threw its fair share of cyber security threats at UK businesses – but what will happen in 2022? The Get Support team share their best predictions for next year’s cyber security trends.

Beware of IT Support Scammers

5 Signs You’re Dealing with an IT Support Scammer

IT support scams are at an all-time high, with many UK businesses falling prey to them. But how can employees and business owners actually tell if a call is a scam or not? Here are 5 tell-tale signs to help you decide.

Early Warning System

Everything You Ever Wanted to Know About the NCSC’s “Early Warning” System

The UK government National Cyber Security Centre’s (NCSC) “Early Warning” system is a free service designed to help UK businesses investigate and tackle cyber threats. Here’s what you need to know.

IT Support Changes

The Pandemic Effect: How a Global Crisis Changed IT Support Forever

The global COVID-19 pandemic changed everyone’s lives, and businesses were no exception. As we move forward in the new normal, the way IT support has also changed forever. Here’s how.

Viva Connections

What’s That App? A Beginner’s Guide to Microsoft Viva

In this edition of “What’s That App?”, we’re looking into the employee experience and engagement platform Microsoft Viva. Could it be the catalyst to your business thriving in the new remote working economy?

LinkedIn

The Great LinkedIn Data Scrape (And What It Means for UK Businesses)

In mid-2021, a group of hackers managed to access the data of 700 million LinkedIn users via a method called ‘scraping’. Here’s what UK businesses need to know about this potential cyber security risk.

Data Backup

IT Support Insider: Backup, Disaster Recovery, and Business Continuity

In this edition of our IT Support Insider series, we’re turning our attention to an area of computing which can be a genuine lifesaver: backup, disaster recovery, and business continuity

Microsoft Whiteboard

365 Feature Focus: The All-New Microsoft Whiteboard

As an extension of our Feature Focus series, in this article we’re taking a closer look at a brand-new update for one of the core Microsoft 365 apps: the newly redesigned Microsoft Whiteboard. Could it be useful for your business?

IT Support Glossary

The Ultimate IT Support Glossary for Small Businesses (Part II)

Get Support was built on the idea of explaining complex, technical IT support topics in Plain English. With that in mind, we’ve compiled yet another list of IT support terminology to help bust some jargon for small businesses.

Latest From The Blog

The Plain English Guide to: Passkeys with Microsoft 365

Fed up with passwords? Our Plain English Guide explains passkeys for Microsoft 365: a safer, simpler way to log in. Learn how they work and how to get started.

Cyber Essentials is changing (again) in 2025. But there’s good news.   

Cyber Essentials is changing in 2025. Get up to speed on the key updates, including passwordless authentication and vulnerability fixes.

Microsoft 365 Copilot Release Roundup: August, September, October 2024  

Discover the latest updates for Microsoft Copilot released during August, September, and October 2024.