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IT Support Changes

The Pandemic Effect: How a Global Crisis Changed IT Support Forever

The global COVID-19 pandemic changed everyone’s lives, and businesses were no exception. As we move forward in the new normal, the way IT support has also changed forever. Here’s how.

Viva Connections

What’s That App? A Beginner’s Guide to Microsoft Viva

In this edition of “What’s That App?”, we’re looking into the employee experience and engagement platform Microsoft Viva. Could it be the catalyst to your business thriving in the new remote working economy?

LinkedIn

The Great LinkedIn Data Scrape (And What It Means for UK Businesses)

In mid-2021, a group of hackers managed to access the data of 700 million LinkedIn users via a method called ‘scraping’. Here’s what UK businesses need to know about this potential cyber security risk.

Data Backup

IT Support Insider: Backup, Disaster Recovery, and Business Continuity

In this edition of our IT Support Insider series, we’re turning our attention to an area of computing which can be a genuine lifesaver: backup, disaster recovery, and business continuity

Microsoft Whiteboard

365 Feature Focus: The All-New Microsoft Whiteboard

As an extension of our Feature Focus series, in this article we’re taking a closer look at a brand-new update for one of the core Microsoft 365 apps: the newly redesigned Microsoft Whiteboard. Could it be useful for your business?

IT Support Glossary

The Ultimate IT Support Glossary for Small Businesses (Part II)

Get Support was built on the idea of explaining complex, technical IT support topics in Plain English. With that in mind, we’ve compiled yet another list of IT support terminology to help bust some jargon for small businesses.

Microsoft Windows 11 on a Laptop

The Essential Beginner’s Guide to Windows 11

Windows 11 is finally here, and while it shares much DNA with its older sibling, Windows 10, there’s still a lot for new users to dig into. Here’s everything a beginner needs to know to get started with Windows 11.

Essential Business Software

IT Support Insider: Essential Business Software

In this edition of our IT Support Insider series, we’ll be sharing our advice on the essential software categories for UK businesses — from cyber security platforms to full-fledged digital workspaces.

Apple iPhone and Macbook

What Exactly is Apple Business Manager? (And Other Questions)

Apple Business Manager is a cloud-based portal for administrators which helps businesses use Apple devices and content in a secure way. Here’s everything you need to know about Apple Business Manager.

Checklist: What Type of IT Support Does Your Business Really Need?

Checklist: What Type of IT Support Does Your Business Really Need?

Not sure what level of IT support your business really needs? With our essential checklist for small businesses, you can discover exactly what kind of computing and tech support your business needs – and what it doesn’t.

Windows 11 Pros & Cons

Should Your Business Upgrade to Windows 11? The Pros and Cons

With Windows 11 finally available to everyone, UK businesses might be wondering if it’s time to make the leap to the new operating system. In this article, we’ll share the pros and cons you need to make a decision.

321 Backup Rule

Is Your Business Following the 321 Backup Rule? (And Does The Cloud Make It Obsolete?)

The 321 Backup Rule is a strategy businesses can use to ensure that their mission-critical data is always kept safe and secure using a blend of storage formats and physical locations. Here’s everything UK businesses need to know.

Latest From The Blog

Microsoft is Finally Killing the Control Panel… Or Is It?  

Microsoft is finally saying goodbye to the Control Panel in favour of the Settings app. But is there more to this story than meets the eye?

A Fond Farewell to Microsoft Publisher

After a 33-year career, Microsoft announced that Microsoft Publisher will finally reach end of life status in October 2026.

Microsoft 365 Copilot Release Roundup: June & July 2024

Discover the latest and greatest updates for Microsoft Copilot released during June and July 2024. Includes the new “Catch-up” feature, AI-powered PDFs, and more.