Frequently Asked Questions About IT Support (And How We Answer Them)
As an IT support provider with decades of experience, we’ve heard every question in the book when it comes to technology. Here’s how we answer some of the most common.
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Read MoreFrequently Asked Questions About IT Support (And How We Answer Them)
IT Onboarding Made Easy: A Checklist for Small Business
A formalised IT onboarding process can help a business ensure new starters hit the ground running. Here’s a checklist to help you build yours.
The Beginner’s Guide to Microsoft Teams Rooms
With remote and hybrid working fast becoming the norm, the ways meetings happen needs to evolve too. To bridge this gap, Microsoft has developed a new solution called Microsoft Teams Rooms – and here’s how it works.
IT Support Automation: How Much is Too Much?
Automating your IT support can be a great way to save time for your IT resources, but could relying on it too much be counter-productive?
Microsoft Teams Release Roundup: January, February, March 2022
New features and updates we’ll cover in this roundup include changes to mirrored video, better message organisation, background effects on the web, and more.
Web 3.0 Demystified: An Essential Guide for Small Businesses
With the rise of crypto, the metaverse, NFTs, and more, you might be wondering what’s happening on the web. Well, it’s called “Web 3.0”, and we’ve put together an essential guide to give UK businesses the low-down.
The IT Support Risks Every UK Business Needs to Know About
Running a business is all about managing risk, but when it comes to technology, it’s not always clear where to start. To help you, here are the IT support risks all UK businesses need to know about.
IT Support On The Go: How to Fix Common Laptop Problems
Executive Summary With hybrid working becoming ever more popular, the humble business laptop is seeing something of a resurgence in popularity with UK small businesses. Just like desktop machines, laptops aren’t immune from technical problems, meaning your IT support team…
The Employee’s Guide to User Awareness Training in 2022
User awareness training is one of the most important, yet most neglected, cybersecurity measures that a small business can take. In this guide, designed for employees, we’ll share five pillars of user awareness training to keep your business safe.
5 Ways to Optimise IT Support Costs (Without Compromising on Service)
In a business world with spiralling costs at every turn, can IT support really be done affordably and reliably? Here are 5 ways to optimise IT support costs
The Small Business Guide to Microsoft Teams Phone
If you’re already using Microsoft Teams to support your remote and hybrid workforce, you might benefit from taking the next step with Teams Phone. Here’s how it works for small businesses.
6 Secrets Your IT Support Provider (Probably) Won’t Tell You
We all want to believe the people supporting our business have our best interests at heart, but what if there’s something your IT support provider isn’t telling you? Here are 6 secrets some MSPs would rather you didn’t know.