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IT support might sound straightforward, but there are many misconceptions around it and what MSPs actually do. Here are 4 of the most common.

Microsoft Loop is a new approach to collaborative working, offering a shared interactive canvas with widget-like components which link to other Microsoft apps.

The government-backed NCSC Cyber Essentials certification scheme was updated again in April 2023 – here’s what’s changed and why.

Designing your IT support strategy is no small task, but these 5 pillars will give you a strong foundation.

In the second part of our cyber security edition of the IT Support Glossary, we look at concepts including clickjacking, data mining, drive-by downloading, and more.

Email signatures are an excellent way to unify your brand across the organisation, but they’re not easy to manage. Enter, Exclaimer.

SIEM and SOC might initially sound technical, but they represent key strategies for improving cybersecurity for businesses. Our Plain English Guide gives you the low-down.

Microsoft FindTime is an Outlook add-in which helps streamline the booking of meetings across companies with no fuss. Here’s what you need to know.

Single Sign-On (SSO) helps small businesses run more efficiently by enabling their teams to log in to multiple software platforms at once with a single set of credentials.

Cybersecurity training can be a complex topic for a small business, so we’ve partnered with the Phished cyber-resilience platform to make it simple.

The reputation of password managers has taken a hit in recent years thanks to multiple security breaches, so should your business still use one in 2023?

If you don’t know a phishing attack from a smishing attack, our IT support glossary dedicated to cyber security is here to help.