Blog

Microsoft Entra ID: A New Name for Azure Active Directory 

Discover Microsoft Entra ID, the new face of Azure AD, streamlining secure access while keeping familiar functionalities intact.

The New Bing: Your Personal AI Copilot for the Web? 

The latest addition to Bing is an all-singing, all-dancing AI-powered assistant which is available in Microsoft Edge anytime. But what can it really do for you?

The Plain English Guide to: Voice-over-IP (VoIP)

Voice over Internet Protocol, or VoIP, is a technology which allows telephony services to be delivered via the internet as opposed to traditional phone lines.

Microsoft 365 Copilot: Now Available for All Business Customers

In the works since summer 2023, Microsoft 365 Copilot has finally been made generally available for all small businesses in January 2024.

How to Make the Most of Your IT Support Budget in 2024

Balancing budgets is a challenge for any small UK business, but it’s essential to ensure smooth operations. Here’s how to make the most of your IT support budget in 2024.

The 2023 MITRE ATT&CK Results: SentinelOne Does It Again 

As part of MITRE’s ATT&CK Enterprise Evaluation 2023, SentinelOne’s Singularity Platform has once again excelled on all fronts. Here are the numbers.

Human Error: Why the Biggest Risk to Your Business Could Come from Within

Mitigating IT security risks is big responsibility for all businesses, but they don’t always come from external sources. Here’s how the human factor can put your IT infrastructure at risk.

The Biggest Cyberattacks of 2023 (And What They Taught Us)

In this article, we’ll look at the biggest cyberattacks of 2023, as well as what they can teach small businesses about staying cybersecure.

The Plain English Guide to: Ransomware as a Service (RaaS)

The ‘as a service’ business model has taken the world by storm, but it’s also made its way into more nefarious hands. Here’s our Plain English guide to Ransomware as a Service (RaaS).

Everything You Need to Know About Microsoft Edge for Business

Here’s your intro to the newly launched Microsoft Edge for Business, a browser designed for the modern workplace which separates the business from the personal.

Microsoft Copilot vs. Microsoft 365 Copilot: What’s the Difference?

Learn the difference between Microsoft Copilot and Microsoft 365 Copilot, and how they can help you achieve more with AI – at work or at home.

The IT Support Glossary: Cyber Security - Image

The IT Support Glossary: Cyber Security (Part III) 

In the third and final part of our IT support glossary focused on cyber security, we offer details and definitions on concepts such as web scraping, attack signatures, and cross site scripting.

Latest From The Blog

Microsoft 365 Copilot Release Roundup: August, September, October 2024  

Discover the latest updates for Microsoft Copilot released during August, September, and October 2024.

What's new with the Windows 11 24H2 update?

Here’s a Get Support guide to the latest Windows 11 24H2 update, including what matters most for small businesses.

Microsoft BizChat is far more important than it sounds

It might sound like the name was dreamed up in the early 2000s, but Microsoft BizChat is a deceptively powerful tool for small businesses.