Blog

Video Calling

10 All-New Microsoft Teams Features You (Probably) Didn’t Know About

Microsoft Teams is perhaps the fastest-growing collaboration platform in the world. It’s growing so fast, in fact, that you might have missed several handy new features added in 2020. Here are 10 of our favourites.

Botnets

What is a Botnet? The Essential Guide for Small Business

It might sound like something you’d find in a Terminator movie, but a botnet is a very real threat for small and large businesses alike. In this article, we’ll find out what a botnet is, how it works, and assess the risk it poses to businesses.

Helpful Tips

New Year, New IT Strategy? 6 Small Business Tips to Start Strong in ’21

2021 is finally here, and while 2020 was a lesson for almost every business on the planet, now is the best time to plan for a better year ahead. Let’s ring in the New Year with 6 top tips to help your small business hit the ground running for the next 12 months.

Trojan Horse

What is a Trojan Horse? The Essential Guide for Small Business

As part of our article series exploring malware and its potential impact on small businesses, in this article we’ll look at trojan horses. We’ll explain what a trojan horse is, explain the many types of trojan horse, and look at how your business can manage the risk of trojan horse attacks.

Business Growth

5 Surprising Ways IT Support Could Fuel Your Business Growth

Growth is the most common goal for small businesses, and for good reason. While there are countless strategies for growing your business, one you might not have considered is IT support. Here’s how it could help fuel your growth.

What is Spyware

What is Spyware? The Essential Guide for Small Business

It may sound like something out of a 1960s thriller movie, but spyware is no laughing matter. In this guide, we’ll explore what spyware is, why it’s so dangerous, and how small businesses can avoid it.

Product Spotlight: Microsoft Office Lens

Product Spotlight: Microsoft Office Lens

Just 20 short years ago, the idea of a scanner in your pocket would have been the stuff of science fiction. Today, it’s reality. In this Product Spotlight, we’ll take a closer look at mobile scanning app, Microsoft Office Lens.

Business IT Costs

How to Reduce Your Small Business IT Support Costs (In 5 Simple Steps)

Running a business is tough enough, without also having to worry about spiralling IT support costs. But don’t despair – in this 5-step guide, we’ll share some essential tips for reducing the cost of IT management for your small business.

Ransomware Attack

What is Ransomware? The Essential Guide for Small Business

To keep your business safe and protected in the digital age, it’s essential that you understand the potential cyberthreats. In this article, we’ll explain what ransomware is, how it might impact your business, and what to do if your business suffers a ransomware attack.

Passwordless

Is Your Business Ready for the Passwordless Future?

Forgetting your password is never fun, but there’s a chance that experience could soon be a thing of the past. In this article, we’ll explore a possible “passwordless” future, why it’s actually highly secure, and what it means for businesses.

Microsoft Lists

What’s That App? A Beginner’s Guide to Microsoft Lists

The Get Support “What’s That App?” series explores some of the hidden gems included in your Microsoft 365 subscription – many of which could boost your business. In this edition, we’ll introduce you to Microsoft Lists.

IT Mistakes

The Top 5 IT Mistakes Your Business Might Already Be Making

When it comes to IT for your business, getting it right can be a bit of a minefield. As an IT support company, we’ve seen our share of IT mistakes. In this article, we’ll share the 5 most common IT mistakes.

Latest From The Blog

Cyber Essentials is changing (again) in 2025. But there’s good news.   

Cyber Essentials is changing in 2025. Get up to speed on the key updates, including passwordless authentication and vulnerability fixes.

Microsoft 365 Copilot Release Roundup: August, September, October 2024  

Discover the latest updates for Microsoft Copilot released during August, September, and October 2024.

What's new with the Windows 11 24H2 update?

Here’s a Get Support guide to the latest Windows 11 24H2 update, including what matters most for small businesses.