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What did 2020 teach UK busineses about IT support?

The Bright Side: What Did 2020 Teach UK Businesses About IT Support?

2020 and the arrival of the global pandemic was a shock to all of us, especially UK businesses, many of which had to adapt quickly to a new way of working – with IT at its heart. Let’s explore the IT support lessons we learned in 2020.

Browser Hijacking

What is Browser Hijacking? The Essential Guide for Small Business

Web browsers are our window to the digital world, so they need to be as secure as possible. When this security fails, browser hijacking attacks become a real risk – but what are they, and how could they damage your business? Let’s find out.

Laptop Buyers Guide

The Business Buyer’s Guide to: Laptops (Updated for 2021)

With the world doing business in a more distributed way than ever, having a reliable business laptop for you and your remote team is absolutely essential. In this Get Support buyer’s guide, we’ll tell you everything you need to look for in a business laptop.

Bitcoin Mining

What is Bitcoin Mining? The Essential Guide for Small Business

Bitcoin has been around for years, but only recently has it exploded as an alternative currency and investment. But where does bitcoin come from? And how can bitcoin “mining”, or cryptojacking, impact your company’s cybersecurity? Let’s find out.

Hidden Features

6 Hidden Microsoft 365 Features You Might Not Know About

Microsoft 365 has proven itself to be one of the most robust and versatile business tools on the market, but are you making the most of it? Here are 6 hidden features that could give your productivity a boost.

IT Support Pillars

The 5 Pillars of Reliable IT Support (And Why It Matters More Than Ever)

Few things are as important for a small business than their approach to IT support. Now that more business is done online than ever, that’s even more true. So, let’s review the 5 pillars of a reliable IT support company and what you should be looking for.

IT Support Questions

6 Questions to Ask When Planning Your IT Support Budget for 2021

Keeping your company’s IT support budget in balance can sometimes feel like a full-time job. To make it a bit easier for 2021, we’ve compiled six core questions you should ask before putting pen to paper on this year’s IT budget.

What is a Rootkit?

What is a Rootkit? The Essential Guide for Small Business

Malware is getting smarter all the time, but it doesn’t come much sneakier than the rootkit. In this comprehensive cybersecurity guide for small businesses, we’ll explore exactly what rootkit attacks are, how they might affect your business, and how you can counter them.

Cortana Briefing Email

Briefing Emails in Microsoft 365: The Best Way to Start Your Day?

If your working life is feeling busier than ever just now, you’re not alone. But how do you take control of your schedule? With the daily Briefing email available in Microsoft 365, that’s easier than ever, and it can help you make your day more productive than ever.

Working From Home

6 Essential Work-From-Home IT Support Tips for Your Remote Team

The workforce of the UK has never been so distributed, with millions still working from home as we begin 2021. With that in mind, we’ve compiled a list of 6 essential IT support tips to help ensure remote teams stay productive and secure as the year goes on.

Bitcoins

The £175 Million Password (And What It Can Teach Us About Cybersecurity)

Forgetting your password can be a frustrating experience, no doubt. But what if you had no way to recover that password? And what if that password was securing £175 million worth of digital currency? This is the story of Stefan Thomas.

Adobe Flash

Gone in a Flash: What Your Business Needs to Know About the End of Adobe Flash

There was a time when almost every interactive website was powered by Adobe Flash. Today, the web is a different place, and the world is saying goodbye to Flash. Here’s everything you need to know about Adobe Flash going end-of-life.

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