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IT Support Questions

6 Questions to Ask When Planning Your IT Support Budget for 2021

Keeping your company’s IT support budget in balance can sometimes feel like a full-time job. To make it a bit easier for 2021, we’ve compiled six core questions you should ask before putting pen to paper on this year’s IT budget.

What is a Rootkit?

What is a Rootkit? The Essential Guide for Small Business

Malware is getting smarter all the time, but it doesn’t come much sneakier than the rootkit. In this comprehensive cybersecurity guide for small businesses, we’ll explore exactly what rootkit attacks are, how they might affect your business, and how you can counter them.

Cortana Briefing Email

Briefing Emails in Microsoft 365: The Best Way to Start Your Day?

If your working life is feeling busier than ever just now, you’re not alone. But how do you take control of your schedule? With the daily Briefing email available in Microsoft 365, that’s easier than ever, and it can help you make your day more productive than ever.

Working From Home

6 Essential Work-From-Home IT Support Tips for Your Remote Team

The workforce of the UK has never been so distributed, with millions still working from home as we begin 2021. With that in mind, we’ve compiled a list of 6 essential IT support tips to help ensure remote teams stay productive and secure as the year goes on.

Bitcoins

The £175 Million Password (And What It Can Teach Us About Cybersecurity)

Forgetting your password can be a frustrating experience, no doubt. But what if you had no way to recover that password? And what if that password was securing £175 million worth of digital currency? This is the story of Stefan Thomas.

Adobe Flash

Gone in a Flash: What Your Business Needs to Know About the End of Adobe Flash

There was a time when almost every interactive website was powered by Adobe Flash. Today, the web is a different place, and the world is saying goodbye to Flash. Here’s everything you need to know about Adobe Flash going end-of-life.

Business Technology Trends

Business Technology Trends for 2021: Our Best Predictions

With 2021 dawning, the business world is a very different place as compared to just twelve months ago. In this article, we’ll look ahead at the IT support and business tech trends we expect to see over the next twelve months.

Video Calling

10 All-New Microsoft Teams Features You (Probably) Didn’t Know About

Microsoft Teams is perhaps the fastest-growing collaboration platform in the world. It’s growing so fast, in fact, that you might have missed several handy new features added in 2020. Here are 10 of our favourites.

Botnets

What is a Botnet? The Essential Guide for Small Business

It might sound like something you’d find in a Terminator movie, but a botnet is a very real threat for small and large businesses alike. In this article, we’ll find out what a botnet is, how it works, and assess the risk it poses to businesses.

Helpful Tips

New Year, New IT Strategy? 6 Small Business Tips to Start Strong in ’21

2021 is finally here, and while 2020 was a lesson for almost every business on the planet, now is the best time to plan for a better year ahead. Let’s ring in the New Year with 6 top tips to help your small business hit the ground running for the next 12 months.

Trojan Horse

What is a Trojan Horse? The Essential Guide for Small Business

As part of our article series exploring malware and its potential impact on small businesses, in this article we’ll look at trojan horses. We’ll explain what a trojan horse is, explain the many types of trojan horse, and look at how your business can manage the risk of trojan horse attacks.

Business Growth

5 Surprising Ways IT Support Could Fuel Your Business Growth

Growth is the most common goal for small businesses, and for good reason. While there are countless strategies for growing your business, one you might not have considered is IT support. Here’s how it could help fuel your growth.

Latest From The Blog

Microsoft is Finally Killing the Control Panel… Or Is It?  

Microsoft is finally saying goodbye to the Control Panel in favour of the Settings app. But is there more to this story than meets the eye?

A Fond Farewell to Microsoft Publisher

After a 33-year career, Microsoft announced that Microsoft Publisher will finally reach end of life status in October 2026.

Microsoft 365 Copilot Release Roundup: June & July 2024

Discover the latest and greatest updates for Microsoft Copilot released during June and July 2024. Includes the new “Catch-up” feature, AI-powered PDFs, and more.