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Survival Guide

The Post-Lockdown IT Support Survival Guide for 2021

With the end of national lockdown finally in sight in the UK, it may be time for businesses to start considering a move back to the office. Here’s how your IT support strategy might need to change to adapt to the post-lockdown world.

End-to-End Encryption

The Plain English Guide to: End-to-End Encryption

You’ve probably heard the term “end-to-end encryption” thrown around over recent years as a larger focus on privacy has come into play. But what does it really mean? Here’s everything you need to know… in plain English.

Cyber Threats

The 6 Biggest Cyberthreats for 2021 (and How IT Support Can Help)

The world of cybersecurity is an ever-evolving thing, so how exactly do you keep your business safe? Well, as they say, knowledge is power – so here are the 6 biggest cyberthreats to be aware of in 2021 (and how IT support can help you avoid them).

Cybersecurity

Inside 365 Business Premium: Microsoft Defender for Office 365 Plan 1

Microsoft 365 is already packed with security features that keep your Office data protected. But with Microsoft Defender for Office 365 Plan 1, available with 365 Business Premium, you can get even more prevention and detection tools to keep your business safe.

Password Managers

Open Sesame: Is It Worth Paying for a Password Manager in 2021?

With so many options for keeping your online privacy protected, it’s not always clear what’s worth paying for – like password managers. Are they worth shelling out for to simplify your growing list of logins?

IT Support Provider - 7 Questions

7 Critical Questions to Ask Your Next IT Support Provider

Switching your IT support provider is a big decision, but it doesn’t have to be stressful. Here are 7 essential questions you can ask a potential MSP to help cut the wheat from the chaff.

Microsoft Teams

Microsoft Teams Release Roundup: March 2021

Microsoft Teams has quickly become the centre of many working days across the UK and the world. With this rapid boost in popularity has come an equal boost to the platform’s development, so let’s take a look at the latest updates during March 2021.

IT Support Issues

The Top 11 IT Support Issues for Small Businesses (And How to Fix Them)

No business is immune to IT support problems, but knowing how to fix the most common of them will save time and money. Here are the 11 most common IT support issues we see in the Get Support team – and how you can fix them.

Business Printers

The Business Buyer’s Guide to: Printers (Updated for 2021)

Printers are at once the most useful tools for any office, but with so much choice out there, how do you know what to invest in? Our buyer’s guide to printers will help any small business understand which printer will best fit your needs.

Microsoft

The Plain English Guide to: Microsoft LTSC (Long-Term Servicing Channel)

The Microsoft LTSC, or Long-Term Servicing Channel, is a little-known branch of Microsoft products which runs parallel to the business or personal versions. LTSC products are very niche, but are they right for your business?

The Future of IT Support

The Future of IT Support: What Will Next-Gen Tech Support Really Look Like?

IT support is already becoming more cloud-based and less “on-site” than ever before, but how will this trend evolve? In this article, we’ll explore what the future of IT support really looks like for UK businesses over the coming years.

Microsoft 365 on a Mobile

Office 2021 Is Coming, But How Does It Stack Up to Microsoft 365?

In an official blog post in February 2021, Microsoft finally revealed the existence of an Office 2021 standalone product. But how does this new offering stack up against the subscription-based Microsoft 365?

Latest From The Blog

The Plain English Guide to: Passkeys with Microsoft 365

Fed up with passwords? Our Plain English Guide explains passkeys for Microsoft 365: a safer, simpler way to log in. Learn how they work and how to get started.

Cyber Essentials is changing (again) in 2025. But there’s good news.   

Cyber Essentials is changing in 2025. Get up to speed on the key updates, including passwordless authentication and vulnerability fixes.

Microsoft 365 Copilot Release Roundup: August, September, October 2024  

Discover the latest updates for Microsoft Copilot released during August, September, and October 2024.