Category: Plain English Guide

The Plain English Guide to Endpoint Detection and Response

The Plain English Guide to: Endpoint Detection and Response (EDR)

Cyberattacks are more advanced than ever, meaning your company’s threat protection needs to be up to the task. When conventional anti-virus isn’t enough, it might be time to consider a more advanced option: Endpoint Detection and Response, or EDR.

The Plain English Guide to ownCloud

The Plain English Guide to: ownCloud

Cloud services are one of the most convenient ways for businesses to store their files – but they’re not always the most secure. If you want the convenience of cloud file storage with the security of your own network, allow us to introduce ownCloud.

The Plain English Guide to: Managed IT Services

Managed IT Services, also known as Managed Service Providers, can be a huge benefit to small businesses without a dedicated IT team. In this plain English guide, we’ll take a deep dive into managed IT services – and how they might help your business.

Plain English Guide to Multi-Factor Authentication

The Plain English Guide to: Multi-Factor Authentication

If you use almost any digital service today, there’s a good chance you’ve been asked to enable Two-Factor or Multi-Factor Authentication at some point. But what is this technology, exactly? And is it worth enabling for user accounts across your business? In this Plain English guide, we’ll find out.

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The Plain English Guide To: Encryption

Encryption is at the heart of solid cybersecurity, but it’s still not widely understood, especially not by business owners. In this Plain English Guide, we’ll shed some light on encryption – both in transit and at rest – and why it matters so much for your business.

The Plain English Guide - Email Security and Phishing

The Plain English Guide to: Email Security & Phishing

In the latest instalment of our Plain English Guides, we take a look at email security. We explain some of the pitfalls of email. There are some useful tips to help users stay safe online, and we look at some of the technological solutions that are out there to help secure your email.

The Plain English Guide to: Zero Trust Network Security

In the latest in our series of Plain English guides, we’ll give you the lowdown on Zero Trust network security, the holistic Zero Trust approach to IT security, and the options you have as a business for implementing it. If you’re looking to understand every option for keeping your business 100% cybersecure, this guide is a great place to start.

User Access Control

The Plain English Guide To: User Access Control

In this Get Support Plain English guide, we’re going to zero in on one of the five key controls of the UK’s Cyber Essentials scheme: user access control. Well-designed and smartly deployed user access policies can mean the difference between rock-solid cybersecurity and business vulnerability.

Latest From The Blog

Cyber Essentials is changing (again) in 2025. But there’s good news.   

Cyber Essentials is changing in 2025. Get up to speed on the key updates, including passwordless authentication and vulnerability fixes.

Microsoft 365 Copilot Release Roundup: August, September, October 2024  

Discover the latest updates for Microsoft Copilot released during August, September, and October 2024.

What's new with the Windows 11 24H2 update?

Here’s a Get Support guide to the latest Windows 11 24H2 update, including what matters most for small businesses.