Category: Plain English Guide

The Plain English Guide to Malware

The Plain English Guide to: Malware

With an estimated 65,000 attack attempts in the UK every day, being familiar with the risks of cyberattacks is essential for any business. In this Plain English guide, we’ll give you everything you need to know about malware and how it can affect your business.

The Plain English Guide to Endpoint Detection and Response

The Plain English Guide to: Endpoint Detection and Response (EDR)

Cyberattacks are more advanced than ever, meaning your company’s threat protection needs to be up to the task. When conventional anti-virus isn’t enough, it might be time to consider a more advanced option: Endpoint Detection and Response, or EDR.

The Plain English Guide to ownCloud

The Plain English Guide to: ownCloud

Cloud services are one of the most convenient ways for businesses to store their files – but they’re not always the most secure. If you want the convenience of cloud file storage with the security of your own network, allow us to introduce ownCloud.

The Plain English Guide to: Managed IT Services

Managed IT Services, also known as Managed Service Providers, can be a huge benefit to small businesses without a dedicated IT team. In this plain English guide, we’ll take a deep dive into managed IT services – and how they might help your business.

Plain English Guide to Multi-Factor Authentication

The Plain English Guide to: Multi-Factor Authentication

If you use almost any digital service today, there’s a good chance you’ve been asked to enable Two-Factor or Multi-Factor Authentication at some point. But what is this technology, exactly? And is it worth enabling for user accounts across your business? In this Plain English guide, we’ll find out.

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The Plain English Guide To: Encryption

Encryption is at the heart of solid cybersecurity, but it’s still not widely understood, especially not by business owners. In this Plain English Guide, we’ll shed some light on encryption – both in transit and at rest – and why it matters so much for your business.

The Plain English Guide - Email Security and Phishing

The Plain English Guide to: Email Security & Phishing

In the latest instalment of our Plain English Guides, we take a look at email security. We explain some of the pitfalls of email. There are some useful tips to help users stay safe online, and we look at some of the technological solutions that are out there to help secure your email.

The Plain English Guide to: Zero Trust Network Security

In the latest in our series of Plain English guides, we’ll give you the lowdown on Zero Trust network security, the holistic Zero Trust approach to IT security, and the options you have as a business for implementing it. If you’re looking to understand every option for keeping your business 100% cybersecure, this guide is a great place to start.

User Access Control

The Plain English Guide To: User Access Control

In this Get Support Plain English guide, we’re going to zero in on one of the five key controls of the UK’s Cyber Essentials scheme: user access control. Well-designed and smartly deployed user access policies can mean the difference between rock-solid cybersecurity and business vulnerability.

Latest From The Blog

A quick update about Microsoft 365 pricing in the UK

As of February 1st 2025, the price of Microsoft Commercial Cloud products will go down in the UK to align with the US dollar pricing.

Microsoft 365 pricing is changing for 2025. Here’s what you need to know.  

For 2025, Microsoft is making changes to the ways billing works with Microsoft 365 business licenses. Here’s what you need to know.

The Plain English Guide to: Passkeys with Microsoft 365

Fed up with passwords? Our Plain English Guide explains passkeys for Microsoft 365: a safer, simpler way to log in. Learn how they work and how to get started.