Executive Summary
- Email signatures might not always be top-of-mind for many businesses, but they can have a big impact – especially if you have no singular approach to email signatures.
- Exclaimer, and specifically the Exclaimer Signature Management Cloud, is a digital tool which integrates with Microsoft 365 and allows organisations to manage all of their email signatures from one single location, then have their employees use them from desktop, laptop, or mobile.
- Exclaimer offers a number of different tools to leverage your email signatures in different ways, including advertising placements and customer feedback surveys.
Introduction
When’s the last time you thought about your company’s email signatures? If you’re like many of us, it’s probably not something that pings your radar very often.
But look into it more closely and many organisations may well find that their email signature management is all over the place.
From email signatures with incorrect names, phone numbers, and outdated branding, to employees who don’t use signatures at all – there’s just no consistency.
If this sounds familiar, we’d like to introduce a tool which will help centralise your email signatures and unlock a lot of additional features at the same time.
Allow us to introduce you to Exclaimer.
What is Exclaimer?
Exclaimer is a multi-purpose email signature management platform.
It is designed to help centralise the management of corporate email signatures through a cloud-based platform. Signatures can be created and designed within the platform with complete company branding and the visual style you choose, then distributed to everyone in just a few clicks.
Different signatures can be assigned to different user groups and then updated almost instantly across any device your employees may use, including desktop, laptop, and mobile. You can even assign different signatures for internal vs. external messages, as well as changing signatures for reply threads so that they don’t disrupt the flow of the conversation.
Exclaimer signatures are simple to manage, with the ability to have the signature added after a user has sent an email – meaning they don’t have to make any changes to their email client.
All of this saves time and money for your business, along with a few other benefits which we’ll cover shortly.
Email signatures, advertising, feedback, and more
Exclaimer is unique among its peers because of the way it uses email signatures in different (and surprising) ways.
Here are four different options you can choose from Exclaimer to level-up the way you use email signatures within your organisation:
- Exclaimer Signature Management Cloud is the main platform described above, which gives you seamless control of your email signatures across the organisation.
- Exclaimer Signature Management Cloud allows you to transform email signatures into advertising creatives instantly. Rather than relying on employees to update their signature with the latest offers or events, you can create ads using Exclaimer which will propagate across your team’s signatures.
- Exclaimer Signature Feedback Power Up is a unique tool which turns email signatures into customer feedback tools. Using this Exclaimer platform, you can add either Customer Satisfaction (CSAT) or Net Promoter Score (NPS) surveys to your team’s email signatures and instantly unlock a new feedback channel with every email.
- Exclaimer Signature Appointments Power Up is the ideal way to share your team’s meeting availability in real-time with every email they send. This tool also allows employees to automatically accept meeting requests without lifting a finger – the email signature really does do it all.
3 reasons your business should try Exclaimer today
Intrigued by what Exclaimer might be able to do for your business? There’s no doubt that it’s a unique solution to a very common (and sometimes invisible) problem, but if you still need a bit of convincing, here are 3 great reasons why your business should try out Exclaimer today.
#1: Exclaimer removes all the guesswork from your email signature management
Is everybody using a signature? Does everybody have the new branding? Are all phone numbers and email addresses correct? Are the signatures consistent across desktop and mobile devices? Are teams pushing the latest promotion or deal using their email signatures? All of these questions can be answered instantly with Exclaimer – and all from one single cloud-based platform which requires no installation and can be accessed from almost any device.
#2: It offers far more than just email signatures
While centralised email signature management is the star of the show, the other features of Exclaimer make it an even more compelling proposition. Why spend thousands on platforms to gather customer feedback or manage ad creative placements when you can do it all in one platform? Even better, because you can track email open rates, you also know how well your ads or feedback processes are performing without any faff.
#3: Exclaimer takes the stress out of compliance
Did you know that there are various legal compliance requirements which apply to email signatures? Both the UK Companies Act 1985 and the UK Companies Act 2006 make specific mention of details which must be present on an email signature.
This includes:
- Your company’s registered name
- Your registered premises address
- The place of registration
This compliance requirement also applies to any letterheads sent from the company as well as order forms. So, if you’re not sure whether you’re complying with these requirements and you want to make sure everything is done by the letter of the law – Exclaimer is just the tool for you.
Does Exclaimer integrate with Microsoft 365?
One of the best things about Exclaimer is that it is fully integrated with the tech platforms which underpin many companies.
Most importantly for us at Get Support (and for our clients), Exclaimer fully supports both Microsoft 365 and Exchange (including on-premises Exchange, hybrid Exchange, and Exchange Online).
Because of this, we’re able to help our clients set up and configure Exclaimer to work for them on top of our Microsoft 365 management services. If you’re already a Microsoft 365 subscriber but you haven’t yet taken a look at Exclaimer or tried a demo, what are you waiting for?
To talk to a member of the Get Support team about trying out the Exclaimer Signature Management Cloud or any of the other Exclaimer products, just call our team today on 01865 594 000 or enter your details into the for